Careers

Administrative Assistant

Full Time

ROLE DESCRIPTION: To be support to the customer service team in the order entry function. To aid in other administrative tasks as necessary: filing, order lookups, data entry, inventory control, etc. This candidate is proficient at the below responsibilities and requires occasional Management support and supervision with computers and has previously worked with some type of software system in data entry. MAJOR RESPONSIBILITIES: Demonstrate and foster U.S. Nameplate Company’s Core Values. Receive and process customer orders as directed by customer service representatives. To be detail oriented, following specific direction on Purchase Orders and specific Customer directives to ensure accuracy. Complete order entry in a timely manner, meeting daily goals and objectives. Other duties as assigned. KEY DELIVERABLES: Partner with Customer Service & Production to ensure/maintain accuracy and efficiency. Become proficient in data entry through use of an EDI system. Maintain a positive attitude & work well with your team. EDUCATION: High School Diploma or GED EXPERIENCE: 2-3 years of data entry experience; preferably in a manufacturing environment. Manufacturing ERP system experience preferred, but not required. QUALIFICATIONS: Maintain a positive and flexible attitude within a team environment. Effective communication and collaboration skills with internal and external customers. Strong organizational skills and attention to detail Accountability and reliability. This position has the opportunity for career advancement.

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2nd Shift Machine Operator, 2 PM-12:30 AM

Full Time

ROLE AND RESPONSIBILITIES: US Nameplate Company seeks to hire second shift machine operators. This is a long term, full-time position with benefits. Machine Operators are responsible for setup and operation of machines to meet established production goals in a safe way complying with all company and OSHA safety policies and practices, ensuring that all products manufactured meet customer specifications and achieve superior quality and performance standards. Selecting correct tooling when applicable (dies, punches, fixtures) and material for the job task according to work orders and drawings. Setting up machines according to work instructions, work orders or other released documentation. Performing in-process inspection of parts to ensure press-repeatability. Adjusting parameters to ensure part dimensional compliance in accordance with work instructions, blueprints, shop packets or other released documentation. Performing tear-down of set-ups and proper storage of tools, fixtures, dies, etc. Verifying dimensions of products. Maintaining good housekeeping by keeping tools, material and equipment in proper place. Basic ability to troubleshooting equipment, tooling and processes/procedures. EDUCATION AND QUALIFICATIONS: 18 years of age with valid driver's license & reliable transportation. High School Diploma or Equivalent. Strong math skills. Previous experience in Manufacturing setting desired but willing to train right person. Ability to read and understand dimensional blueprints preferred. Micrometer/Caliper measuring tool experience preferred. Ability to cross-train onto other machines & operations. Ability to learn & retain new information. Proven track record of attendance and reliability. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee must be able to lift and move objects up to 50 pounds consistently. On occasion, lifting and weight exceeding 50 pounds may be required. Standing for prolonged periods of time. Apply online or by Email: accounting@usnameplate.com

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Customer Service Representative (CSR)

Full Time

To be the liaison between external customers and U.S. Nameplate Co. regarding the fulfillment of all orders from initial design, order placement, to actual delivery. This Customer Service Representative is proficient at the below responsibilities and requires occasional Management support and supervision. MAJOR RESPONSIBILITIES: Demonstrate and foster U.S. Nameplate Company’s Core Values. Advise and guide all customers/prospects through the initial design/order phase. Receive and process customer orders; screening information for accuracy and completeness. Manage customer orders throughout the manufacturing process, advising customers of any significant delays; providing alternatives to ensure customer expectations are fulfilled. Manage customer releases and ensure delivery dates are met; proactively managing customer finished goods inventory levels. Maintain control and accuracy of quoted/contracted pricing. Work to retain/grow current customer base; through constant communication & suggestive selling. Complete quote follow ups and customer contacts in a timely manner. Other duties as assigned. This is a Monday-Friday position with company benefits. KEY DELIVERABLES: Build customer loyalty through positive customer engagement and service excellence. Partner with Production to ensure a world class customer experience. EDUCATION: High School Diploma or GED required; college degree preferred EXPERIENCE: 5-7 years of customer service experience; preferably in a manufacturing environment. Sales- Inside or Outside. ERP / CRM system experience of 5+ years required. QUALIFICATIONS: Maintain a positive and flexible attitude within a team environment. Effective communication and collaboration skills with internal and external customers. Strong organizational skills and attention to detail. Customer focused and Sales driven. Proven track record of attendance, accountability and attention to detail. BENEFITS: PTO Paid holidays 401(k) match Health and supplemental insurances available Apply online or email accounting@usnameplate.com

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Quality Tech

Full Time

Looking to add a member to the Quality team to support the Quality Management System (QMS) and USN’s efforts to instill a Quality Culture in all processes by: Monitoring internal workflow and inbound customer communications related to PPAP, FAI, and RMA activities; executes all related processes within the expected timeframes including creation of replacement work orders and the subsequent coordination with the Scheduler and PST Captains; completes within expected timelines, all necessary customer communication and portal processes to successfully fulfill each customer’s request. Other qualifications: Ability to understand and inspect using Military (MIL-Spec) and Other specifications Demonstrated ability to deliver on time and to prioritize competing projects/tasks. Clear and concise communicator, including email awareness/timeliness. Ability to learn new computer-based processes and programs. Proficiency with Microsoft 365 apps like Word, Excel, and SharePoint is a plus. This is a Monday-Friday position with benefits.

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Expeditor

Full Time

The Production Expeditor is key to U.S. Nameplate Co. (USN) achieving its goals of completing orders three days before their due date, and ultimately, 100% ontime shipping. The Production Expeditor reports to the Production Manager with responsibility and authority to organize workflow and resources according to USN’s Advanced Planning and Scheduling (APS) system. The Production Expeditor’s primary responsibilities are: • Be a positive, helpful, solution-oriented, and available resource for all USN employees • Develop strong and productive relationships with all employees across the organization • Exercise initiative and teamwork to solve short term scheduling and resource gaps • Defuse tense situations that arise when quality, resources, and schedules are in conflict • Hold operators accountable for all USN Handbook Policies and work instructions, i.e., o Safety o Quality control o APS schedule adherence o Act accordingly to escalation methods like rerun and stickers, envelope colors o Work and break schedules o Work order data governance • Select, prepare, and administer take-home piece work, a.k.a. homework • Support the prompt receipt of inbound materials • Perform ERP transactions that keep production moving QUALIFICATIONS: Must be 18 years of age. Previous experience in a supervisory position. Demonstrated ability to deliver on time and to prioritize competing projects/tasks. Clear and concise communicator, including email awareness/timeliness. Ability to learn new computer-based processes and programs. Proficiency with Microsoft 365 apps like Word, Excel, and SharePoint is a plus. This is a Monday-Thursday 6 AM-4:30 PM position with benefits.

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